Draftra RoofCare Institute

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Privacy Policy

Last updated: 2026-07-03

Plain-language summary

We collect only what we need to run your courses and support you. We do not sell your data. You can access, correct, or delete your data by contacting [email protected].

Information we collect

  • Account details: name, email, password hash.
  • Course activity: enrollments, progress checkpoints, certificates.
  • Transactions: course purchases and refunds (processed by payment providers).
  • Support messages you send us.
  • Technical data: device type, browser version, approximate location from IP, and cookies necessary for site reliability.

How we use information

  • Provide and improve course content and features.
  • Secure accounts and detect misuse.
  • Comply with legal obligations such as tax and financial reporting.

Cookies and similar technologies

We use strictly necessary cookies (login session, cart, favorites), preference cookies (theme), and limited analytics cookies to understand feature usage. You can opt out of non-essential cookies via our cookie banner.

Data sharing

We share data with service providers who help operate our platform (hosting, payments, email delivery). They access data only to provide contracted services and must protect it under confidentiality agreements.

Data retention

We retain account and transaction records as required by law. You may request deletion of your account; some billing records may remain for compliance.

Your rights

  • Access your data and receive a copy.
  • Request correction or deletion.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.

Security

We apply encryption in transit, access controls, regular backups, and staff training. No method is perfect, and we continuously improve our safeguards.

International transfers

Your data may be processed in countries outside your own. We use standard contractual clauses or comparable safeguards when transferring data.

Contact

If you have any questions, contact us at [email protected] or +1 (415) 555-0189.