Frequently asked questions
Do I need prior experience?
No. Our beginner path starts with ladder safety, roof anatomy, and small non-structural tasks. Intermediate and advanced lessons build from there.
What safety gear do you recommend?
Non-slip footwear, helmet, gloves, eye protection, and a fall-arrest system when working above 6 feet. We show correct setup before any repair steps.
How long do I have access to a course?
You receive 12 months of access per course with downloadable checklists and diagrams for offline practice.
Are your courses a substitute for professional assessment?
No. We teach homeowner-grade repairs and maintenance. Complex structural issues should be assessed by licensed professionals.
Do you offer certificates?
Yes. After passing the final checklist and knowledge review, you can download a completion certificate noting competencies covered.
What if the weather changes mid-project?
Pause. Secure the site, cover materials, and review our weather protocol. We teach how to plan for safe stopping points.
Can I get a refund?
We offer a 14-day refund if you have completed less than 25% of the course. See our Terms for details.
Do you provide tool lists?
Yes. Each module includes a curated tool and material checklist with alternatives for different budgets.